Integon National Insurance Company is a non-standard auto insurer owned by Allstate. The company traces its history back to 1920, but today operates as part of National General, which Allstate acquired in January 2021 for $4 billion. Integon writes auto insurance for high-risk drivers — those with DUIs, accidents, lapses, or SR-22 needs.
Is it worth it? It depends on your record. If standard insurers like Geico or State Farm have declined you, Integon will likely write you. Their typical full coverage runs $1,800-$2,400 per year, above the national average. You pay more, but you get insured.
Here is the honest reality. Many customers complain about poor claims service, long hold times, and slow refunds. The financial backing from Allstate is strong (AM Best A-), but the customer service experience often does not match.
This review pulls verified data from the NAIC, the New York Department of Financial Services, BBB, real customer reviews, and Allstate’s own SEC filings. No fluff. No filler.
Key Facts about Integon National Insurance Company at a Glance
| Detail | Information |
|---|---|
| Founded | 1920 (origin company), 1988 (current entity), April 1996 (renamed to Integon National) |
| NAIC Number | 29742 |
| Parent Company | Allstate Corporation |
| Direct Parent | National General Insurance |
| Allstate Acquisition | January 2021 ($4 billion deal) |
| Headquarters | 5630 University Parkway, Winston-Salem, NC 27105 |
| Mailing Address (Claims) | P.O. Box 3199, Winston-Salem, NC 27102-3199 |
| New Business Address | National General, an Allstate company, P.O. Box 4040, Carol Stream, IL 60197-4040 |
| Auto Insurance Phone | 1-888-293-5108 |
| Home Insurance Phone | 1-888-325-1190 |
| Health Insurance Phone | 1-888-781-0585 |
| Claims Phone (24/7) | 1-800-468-3466 |
| Special Policy Claims (INT60/IM) | 1-800-848-1777 |
| Flood Claims | 1-888-598-0296 |
| Endorsements/Cancellations Email | service@ngic.com |
| Endorsements/Cancellations Fax | 1-877-849-9022 |
| Website | nationalgeneral.com |
| AM Best Rating | A- (Excellent) |
| BBB Rating | A+ (under National General) |
| Direct Premiums Written | Approximately $1.34 billion |
| Independent Agent Network | 55,000+ |
| States Served | All 50 states (through National General) |
| Mobile App | Yes (National General app) |
| SR-22 Filings | Yes |
A Quick Story About Who Integon Helps
Picture two drivers shopping for auto insurance.
The first driver got a DUI 18 months ago and his license was reinstated last month with an SR-22 requirement. He calls Geico. They decline him. He calls State Farm. They quote $4,200 per year and refuse the SR-22 filing. He calls an independent agent. The agent runs a quote through National General/Integon. The price comes back at $2,100 per year, with the SR-22 filed within 48 hours.
He picks Integon because the price is reasonable and the SR-22 paperwork happens fast.
The second driver has a clean 10-year driving history and a 750 credit score. She calls Geico. They quote $1,150 per year. She calls Allstate’s main brand. They quote $1,400. She does not even consider Integon — and she should not.
Integon is built for the first driver. Not the second. Keep these two pictures in mind as you read.
“Is Integon an Allstate Company?”/ Who Owns Integon National Insurance?
Yes. Integon National Insurance Company is owned by Allstate Corporation through National General Insurance. Here is the corporate history that confuses most readers.
The History Most Reviews Get Wrong
The Integon name has a complex 100+ year history. Here are the verified facts:
- 1919: Bankers and Shippers Insurance Company of New York incorporated under New York law
- 1920: A separate company called Integon was founded in Winston-Salem, North Carolina, focused on life insurance
- 1925: Motors Insurance Company founded by General Motors
- 1969: Security Fire and Indemnity Company (founded 1959) renamed to Integon Indemnity Corporation
- 1987: Bankers and Shippers re-domesticated to Connecticut
- 1995: Bankers and Shippers re-domesticated again to North Carolina
- April 1996: Bankers and Shippers Insurance Company renamed to Integon National Insurance Company (this is the key date)
- October 1997: GMAC acquired the original Integon for $778 million
- 2010: Wilbur Ross’s National General acquired GMAC Insurance Personal Lines, including Integon, on March 1
- November 2020: Allstate announced agreement to acquire National General Insurance for $4 billion
- January 2021: Allstate completed the acquisition
Today’s Structure
Today, Integon National Insurance Company is one of about 14 subsidiary insurance companies under the National General Insurance Group. The full group includes:
- Integon Casualty Insurance Company
- Integon General Insurance Corporation
- Integon Indemnity Corporation
- Integon National Insurance Company (INIC)
- Integon Preferred Insurance Company (IPIC)
- MIC General Insurance Corporation
- National General Insurance Company
- National General Premier Insurance Company
- New South Insurance Company
All of these are now part of Allstate. When you buy a policy “underwritten by Integon National Insurance Company,” you are getting an Allstate-backed product sold under the National General brand.
What This Means for You
When customers ask “Is Integon an Allstate company?” the answer is yes — but the relationship is layered:
- You buy from National General (the brand name)
- The actual underwriter on your policy may say Integon National Insurance Company
- Claims go through National General
- The ultimate parent is Allstate Corporation
This is why your policy paperwork might show three different company names. They are all part of the same corporate family.
What Insurance Does Integon Sell?
Through National General, Integon writes a wide range of insurance, but auto remains the focus. The company is best known as a specialty/non-standard auto insurer — meaning it writes drivers other companies decline.
1. Personal Auto Insurance (Specialty Focus)
This is Integon’s bread and butter. They write coverage for:
- DUI/DWI conviction drivers
- Drivers with multiple at-fault accidents
- Coverage lapses
- Drivers with poor credit
- New drivers without prior insurance history
- SR-22 and FR-44 filings
2. Standard Auto Coverages
Integon offers all the standard auto coverages required by every state:
- Bodily Injury Liability
- Property Damage Liability
- Collision (optional)
- Comprehensive (optional)
- Uninsured/Underinsured Motorist
- Medical Payments
- Personal Injury Protection (PIP, in no-fault states)
- Towing and Roadside Assistance
- Rental Reimbursement
3. Specialty and Recreational Coverage
Through National General, Integon-underwritten policies can include:
- Motorcycle insurance
- RV insurance
- Commercial auto
- Classic car coverage
- Mexico tourist coverage (in California and border states)
4. Home Insurance (Through National General)
National General offers homeowners insurance, often through Integon-underwritten policies in select states. Coverage includes dwelling, personal property, liability, and additional living expenses.
5. Renters Insurance
Available in most states through the National General brand.
6. Flood Insurance
Through National General’s federal flood program partnership.
What Integon Does NOT Sell
To save you time, here is what is not in their lineup:
- Health insurance (despite some old reviews suggesting otherwise — the health insurance line was discontinued)
- Life insurance (the original 1920 Integon was a life insurer, but that line is gone)
- Pet insurance
- Standalone business insurance
If you need any of these, look at Allstate’s main brand or other carriers.
Integon National Insurance Phone Numbers and Contact Info
This is one of the most-searched topics about Integon. Here is the verified contact information from National General’s official website and policy documents.
Auto Insurance Customer Service
Phone: 1-888-293-5108 Use this number for new auto insurance quotes, policy questions, billing, and account changes.
Home Insurance Customer Service
Phone: 1-888-325-1190 Use this number for homeowners and renters insurance, billing questions, and underwriting issues.
Health Insurance Phone (Legacy Line)
Phone: 1-888-781-0585 Note: The health insurance product line has been discontinued. This line may redirect or be inactive. Verify before relying on it.
Integon National Insurance Company Claims Phone Number
This is the most-searched contact info for Integon. There are three different claims numbers depending on your policy type:
General Claims (Most Policies): 1-800-468-3466 — Available 24/7
Special Policies Starting with “INT60” or “IM”: 1-800-848-1777 Some specialty policies use a different claims line. Check your policy declarations page for the correct number.
Flood Claims: 1-888-598-0296 Flood insurance claims go through a separate federal program partner.
Email and Fax Contact
- Endorsements and Cancellations Email: service@ngic.com
- Endorsements and Cancellations Fax: 1-877-849-9022
Online Claim Filing
You can file claims online at: claims.nationalgeneral.com/report The portal is available 24/7. Have your policy number, accident details, and photos ready before you start.
Integon National Insurance Company Address
Headquarters
Integon National Insurance Company 5630 University Parkway Winston-Salem, NC 27105
Mailing Address for Claims
P.O. Box 3199 Winston-Salem, NC 27102-3199
New Business Applications and Premium Checks
National General, an Allstate company P.O. Box 4040 Carol Stream, IL 60197-4040
Parent Company (Allstate)
Allstate Corporation 2775 Sanders Road Northbrook, IL 60062
Use the address from your specific policy paperwork when sending payments or correspondence. The right address depends on your policy type and state. When in doubt, call customer service to verify before mailing anything important.
Integon National Insurance Company Website and Login
The Website Most Customers Need
Customers searching for “Integon National Insurance Company website” actually need the National General website, since Integon operates under that brand:
Main Website: nationalgeneral.com Claims Portal: claims.nationalgeneral.com Login URL: Click “Customer Login” or “MyAccount” on nationalgeneral.com
What You Can Do With Your Integon/National General Login
Once logged in, you can:
- Make payments online (checking, debit card, or credit card)
- View and download policy documents
- Print proof of insurance ID cards
- File and track claims
- Update vehicle and driver information
- Set up automatic payments
- Request endorsements (policy changes)
- View payment history
How to Create Your Login
- Go to nationalgeneral.com
- Click “Customer Login” in the top right
- Click “Register” or “Create Account”
- Have your policy number ready (from your declarations page)
- Use your registered email and a strong password
If You Cannot Log In
If your login fails:
- Try the password reset link
- Check that you are using the email registered on the policy
- If still locked out, call 1-888-293-5108 (auto) or 1-888-325-1190 (home)
Many customers complain in BBB and Yelp reviews that the login portal is slow and sometimes shows incorrect billing dates. Always cross-check the dashboard with your bank statement.
Integon National Insurance Company Payment Options
Customers searching for “Integon National Insurance Company payment” or “Integon National Insurance Company payment online” need to know payments are processed through National General’s system.
How to Pay Your Integon Bill
Online: Log in at nationalgeneral.com and click “Make a Payment” Mobile App: Download the National General Insurance app (iOS and Android) By Phone: Call 1-888-293-5108 (auto) or 1-888-325-1190 (home) By Mail: Send check to the address on your billing statement (typically P.O. Box 4040, Carol Stream, IL 60197-4040 for new business) Through Your Agent: Independent agents can take payments
Payment Methods Accepted
- Checking account (free, fastest)
- Debit card
- Credit card (may have processing fee)
- Automatic withdrawal (recommended for discount eligibility)
Payment Plan Options
National General offers monthly, quarterly, semi-annual, and annual payment plans. Paying in full annually typically saves the most. Monthly installments often add a $5-$15 fee per payment.
Where to Find Your Account Number
Your policy number appears on:
- Your insurance ID card
- The declarations page of your policy
- All billing statements
- Welcome packet from National General
If you cannot find it, call 1-888-293-5108.
How Much Does Integon National Insurance Cost?
Integon does not publish prices on their website. You must request a quote through an independent agent or via the National General website. Here is what real customer data shows.
Typical Annual Premiums (2026 Industry Data)
| Driver Profile | Estimated Annual Cost |
|---|---|
| Standard driver, clean record | $1,200-$1,500 |
| Driver with one speeding ticket | $1,500-$1,900 |
| Driver with at-fault accident | $1,800-$2,400 |
| DUI driver (with SR-22) | $2,200-$3,500 |
| Multi-violation high-risk driver | $3,000-$5,000+ |
| Multiple DUIs | $4,000-$6,500 |
Why these are rough estimates: Integon prices vary widely by state, age, vehicle, ZIP code, and credit score (where allowed by state law). Industry reviews place Integon’s average around $1,800/year — higher than mainstream insurers like Geico ($1,936/year national average) or Progressive ($2,214/year national).
How Integon Compares to Major Competitors
| Company | Average Annual Cost | Best For |
|---|---|---|
| Geico | $1,936 | Standard drivers, clean records |
| Progressive | $2,214 | High-risk drivers, telematics users |
| State Farm | $2,711 | All drivers, especially DUI |
| Allstate (main) | $3,390 | Bundling customers |
| Integon (National General) | $1,800-$2,400 | Specialty/non-standard drivers |
| Bristol West | $4,499 | Very high-risk California/Florida |
| The General | $2,538 | High-risk drivers nationally |
Integon is positioned in the middle of the non-standard market — cheaper than Bristol West, slightly cheaper than The General for some profiles, but more expensive than mainstream Geico and Progressive when those companies will write you.
Available Discounts
Integon offers limited discounts compared to Allstate’s main brand. Common discounts include:
- Multi-Vehicle (5-15% off)
- Multi-Policy/Bundling (with home or other products)
- Safe Driver (3-year clean record)
- Paid-in-Full (5-10% off)
- Automatic Payment Enrollment
- Defensive Driving Course (state-approved courses only)
- Good Student (B average or 3.0 GPA)
- Mature Driver (age 55+)
- Anti-Theft Device
Important: Integon does not offer the deep discount stacking that Allstate’s main brand offers. If you qualify for Allstate, take Allstate.
Is Integon Financially Stable?
Yes. Integon benefits from strong financial backing through Allstate and National General.
Key Financial Facts
- AM Best Rating: A- (Excellent)
- BBB Rating: A+ (under National General)
- Allstate parent company assets: $66+ billion
- Direct premiums written: Approximately $1.34 billion (Integon National alone)
- Allstate paid $4 billion to acquire National General in January 2021
- Independent agent network: 55,000+
Why does this matter? When you file a claim, you need the insurer to actually pay. Integon has the financial strength through Allstate to meet claim obligations. The bigger question is how quickly and fairly they handle claims, which is where customer reviews get critical.
What Real Customers Say About Integon
Honest answer: Integon’s customer reviews are below average for the insurance industry. After 16 years researching insurance companies, I see a clear pattern in their complaint history.
The Numbers
Multiple consumer review sites show Integon trending toward 1-star ratings. According to one industry review tracker:
- 1-star reviews: 88%
- 2-star reviews: 0%
- 3-star reviews: 3%
- 4-star reviews: 0%
- 5-star reviews: 9%
This is one of the worst review distributions I have seen for a major insurer. The 88% 1-star rate is highly unusual.
Common Complaint Themes
The same problems appear repeatedly across BBB, Yelp, ConsumerAffairs, and Google reviews:
Slow claims processing. Customers report waiting weeks or months for adjuster contact and settlement.
Long hold times. Multiple reviewers mention 30-60+ minute wait times to reach a representative.
Unauthorized billing. Customers report charges after policy cancellation, autopay errors, and duplicate payments.
Hard cancellations. Difficulty canceling policies, with charges continuing after cancellation requests.
Coverage disputes. Customers told something was covered, then learned at claim time it was not.
Communication gaps. Different reps give conflicting information. Email responses delayed days or weeks.
Refund delays. Customers report waiting weeks or months for refund checks after cancellation.
Limited online tools. No robust mobile app. Self-service options are basic compared to mainstream insurers.
What Customers Actually Like
The praise is shorter but real:
Acceptance of high-risk drivers. When other companies say no, Integon often says yes.
SR-22 filing. The process is fast and reliable for getting drivers back on the road.
Independent agent support. The 55,000-agent network means most areas have a local agent who knows Integon products.
Allstate financial backing. Customers feel secure knowing claims will eventually be paid.
Reasonable rates for high-risk profiles. For DUI drivers and multi-violation drivers, Integon prices are competitive within the non-standard market.
My Honest Read After 16 Years in Insurance
Here is the pattern I see at Integon. The product works for high-risk drivers who cannot get coverage anywhere else. The price is reasonable for the risk profile. The Allstate financial backing is real.
But the customer service experience is below industry average. The 88% 1-star review pattern is a serious warning sign. If you choose Integon, plan to be your own advocate. Document every interaction. Save every email. Push hard if a claim stalls. Use your independent agent as a buffer between you and the insurance company.
Customers who do this generally get fair outcomes eventually. Customers who assume the company will handle things often face frustration.
Integon vs. The Real Competition
Comparing Integon to USAA or Amica does not help you. They serve different markets. Here is how Integon stacks up against companies that actually compete with it.
Integon vs. Progressive
| Feature | Integon | Progressive |
|---|---|---|
| Average Annual Cost | $1,800-$2,400 | $2,214 |
| AM Best | A- | A+ |
| Mobile App | Basic | Strong (industry-leading) |
| Telematics | No | Snapshot |
| SR-22 | Yes | Yes |
| Customer Service | Below average | Mixed |
Verdict: Progressive wins on every measurable factor unless they decline you.
Integon vs. The General
| Feature | Integon | The General |
|---|---|---|
| Parent | Allstate | American Family |
| Average Annual Cost | $1,800-$2,400 | $2,538 |
| AM Best | A- | A |
| States | All 50 | All 50 |
| Mobile App | Basic | Better |
| SR-22 | Yes | Yes |
Verdict: Both write high-risk drivers. The General has slightly better digital tools. Integon is sometimes cheaper. Get quotes from both.
Integon vs. Bristol West
Integon is significantly cheaper than Bristol West for the same risk profile ($1,800-$2,400 vs $4,499-$5,594). Both write high-risk drivers. Both have customer service issues. Pick the cheaper one if both will write you.
Integon vs. Allstate (Same Parent — Different Brand)
If you qualify for Allstate’s main brand, take Allstate. Allstate offers more discounts, better digital tools, and stronger customer service ratings. Use Integon (under National General) only if Allstate’s main brand declines you due to risk factors.
Integon vs. Geico
Geico writes some high-risk drivers but is selective. Geico is significantly cheaper at $1,936 average vs Integon at $1,800-$2,400. If Geico accepts you, take Geico. If they decline, Integon is a viable backup.
Integon vs. State Farm
State Farm averages $2,711 vs Integon’s $1,800-$2,400. State Farm has better customer service ratings and more discount options. Integon is cheaper, but service is worse. State Farm wins for most drivers when they accept the application.
How to File a Claim with Integon National Insurance
The process is the same whether your policy says Integon National Insurance Company, National General, or shows multiple company names. Here is what to do.
Step 1: Document the Accident at the Scene
Take photos of all damage on every vehicle, license plates, and surroundings. Get a police report if there is any injury or significant damage. Get the other driver’s name, phone, license number, and insurance info.
Step 2: File the Claim
You have three ways:
Phone (Fastest):
- General claims: 1-800-468-3466 (24/7)
- Policies starting with INT60 or IM: 1-800-848-1777
- Flood claims: 1-888-598-0296
Online: Go to claims.nationalgeneral.com/report
Through Your Agent: Your independent agent can file on your behalf.
Have your policy number ready. Have a clear description of what happened.
Step 3: Wait for Adjuster Assignment
A claims adjuster is assigned to your case. Expected timeline: 2-5 business days for first contact. If a week passes with no contact, call back at 1-800-468-3466.
Step 4: Provide Requested Documents
The adjuster will ask for additional photos, repair estimates, medical records (if injuries), and a recorded statement. Provide everything in writing when possible. Save copies of every email.
Step 5: Settlement
For minor claims, settlement may take 3-6 weeks. For total losses or injury claims, expect 2-4 months. Real customer reviews suggest Integon claims often take longer than competitors.
How to Avoid the Problems Customers Complain About
Document everything in writing. Every call. Every name. Every promise. Date and time.
Submit photos within 24 hours. Photos taken weeks later are easier to dispute.
Get repair estimates from multiple shops. If Integon tries to lowball your estimate, three independent quotes help you push back.
Follow up in writing. After every phone call, send an email summarizing what was said.
Escalate fast. If five business days pass with no claim contact, call your independent agent AND call Integon directly. Do not wait two weeks.
Hire a public adjuster for total-loss disputes. If Integon offers $7,500 on a $13,000 vehicle, a public adjuster can often recover thousands more.
File a state insurance department complaint if needed. State complaints get attention faster than BBB complaints.
How to Get an Integon Insurance Quote
Integon does not offer instant online quotes through its own website. You must go through:
Option 1: National General Website Visit nationalgeneral.com to request a quote. Some policies process online; others require an agent.
Option 2: Independent Insurance Agent The 55,000-agent network means most areas have a local agent who works with Integon. Independent agents can quote Integon alongside other carriers for comparison.
Option 3: Comparison Sites Sites like The Zebra, NerdWallet, and Insurify may show Integon quotes alongside competitors.
Option 4: Phone Quote Call 1-888-293-5108 for auto insurance quotes.
What You Need for a Quote
- Driver’s license number for all drivers
- VIN for each vehicle
- Address
- Driving record details (tickets, accidents, dates)
- Current insurance information
- SR-22 court order (if applicable)
- Coverage limits you want
Should You Buy Integon National Insurance?
The simple test:
Buy Integon if you:
- Have a DUI on your record
- Have multiple accidents or tickets
- Need an SR-22 filing
- Have a coverage lapse history
- Have been declined by Geico, State Farm, Progressive, AND Allstate’s main brand
- Have poor credit affecting standard quotes
- Want to work with a local independent agent
Skip Integon if you:
- Have a clean driving record (you can do better)
- Want a polished mobile app
- Need top-tier customer service
- Want broad discount stacking
- Can qualify for Geico, State Farm, or Allstate at reasonable rates
- Live in a state where Integon’s coverage is limited
For high-risk drivers nationwide who cannot get coverage from standard insurers, Integon (through National General) is a real option. Outside that profile, look elsewhere first.
Final Verdict
Integon National Insurance Company is a legitimate insurer with strong financial backing through Allstate Corporation. Their corporate history goes back to 1920, and the current entity dates to 1996. Allstate’s $4 billion acquisition of National General in 2021 added Integon to one of America’s largest insurance families.
But the customer service experience is below industry average. The 88% 1-star review pattern across consumer sites is a serious warning. The BBB and state insurance departments show ongoing complaints about slow claims, billing errors, hard cancellations, and unresponsive representatives.
If you have a clean driving record, walk past Integon. Geico, State Farm, Progressive, or Allstate’s main brand will all serve you better at lower cost.
If you have a DUI, multiple violations, or a coverage lapse that has shut you out of mainstream insurers, Integon is a real option. But also get quotes from Bristol West, The General, Dairyland, and Progressive before deciding. Pick the cheapest one that will actually write you. Document every interaction in writing. Use your independent agent as a buffer. Push hard if a claim stalls.
For the right customer, Integon works through National General’s broad agent network. For everyone else, they do not.
FAQ
Is National General and Integon National Insurance the same?
They are part of the same corporate family but not the same legal entity. National General Insurance is the brand name. Integon National Insurance Company is one of about 14 subsidiary insurance companies that operate under the National General Insurance Group. Both are owned by Allstate Corporation. Your policy may show Integon as the underwriter while you interact with National General for service.
Is Integon an Allstate company?
Yes. Integon National Insurance Company is owned by Allstate Corporation through National General Insurance. Allstate acquired National General in January 2021 for $4 billion. All Integon-branded policies now have Allstate as the ultimate parent company.
What company owns National General Insurance?
Allstate Corporation owns National General Insurance. Allstate completed the acquisition in January 2021 for approximately $4 billion. Before that, National General was independent (publicly traded), and before 2010 it was part of GMAC Insurance Holdings.
What types of insurance does Integon National Insurance Company offer?
Through the National General brand, Integon offers auto insurance (the main product), homeowners insurance, renters insurance, motorcycle insurance, RV insurance, classic car insurance, commercial auto, and flood insurance. The company specializes in non-standard auto coverage for high-risk drivers.
How can I contact Integon National Insurance Company for assistance?
For auto insurance: 1-888-293-5108. For home insurance: 1-888-325-1190. For claims: 1-800-468-3466 (24/7). For special policies starting with INT60 or IM: 1-800-848-1777. For flood claims: 1-888-598-0296.
What is Integon National Insurance Company’s claims phone number?
The general claims phone number is 1-800-468-3466. This line is staffed 24 hours a day, 7 days a week. For specialty policies starting with “INT60” or “IM,” call 1-800-848-1777. For flood claims, call 1-888-598-0296.
How does Integon National Insurance handle claims?
You can file claims by phone (1-800-468-3466) or online at claims.nationalgeneral.com/report. The 24/7 claims line means you can report any time. After filing, an adjuster is assigned within 2-5 business days. Routine claims settle in 3-6 weeks. Total losses and injury claims can take 2-4 months. Customer reviews report longer-than-average claim handling times.
Are there discounts available for Integon National Insurance customers?
Yes, but limited compared to mainstream insurers. Common discounts include Multi-Vehicle, Multi-Policy/Bundling, Safe Driver, Paid-in-Full, Automatic Payment, Defensive Driving Course, Good Student, Mature Driver, and Anti-Theft Device. Integon does not offer the deep discount stacking that Allstate’s main brand provides.
What influences the pricing of insurance at Integon National Insurance Company?
Pricing depends on age, ZIP code, driving record, vehicle, credit-based insurance score (in states where allowed), coverage limits, deductibles, and discount eligibility. Integon’s average premium of $1,800/year is higher than mainstream insurers because they specialize in higher-risk drivers.
In which states is Integon National Insurance available?
Through National General, Integon is available in all 50 states. However, specific products vary by state. For example, RV and motorcycle coverage may not be available everywhere. Some specialty programs run in select states only. Verify availability by calling 1-888-293-5108.
How do I access my payment options for Integon National Insurance?
Log in at nationalgeneral.com to make payments online, set up automatic withdrawal, or change payment methods. You can also pay by phone at 1-888-293-5108 (auto) or 1-888-325-1190 (home), by mail to P.O. Box 4040 Carol Stream IL 60197-4040, or through your independent agent.
Who owns Integon National Insurance Company?
Allstate Corporation owns Integon National Insurance Company through its subsidiary National General Insurance. Allstate acquired National General in January 2021. Integon operates as one of approximately 14 insurance subsidiaries under the National General Insurance Group umbrella.
How does Integon National Insurance compare to other insurance providers?
Integon competes in the non-standard/high-risk auto insurance market. Compared to mainstream insurers like Geico ($1,936/year) and Progressive ($2,214/year), Integon costs more on average ($1,800-$2,400/year). Compared to other non-standard insurers like Bristol West ($4,499/year), Integon is cheaper. Customer service ratings are below average across all comparison sites.
What is Integon National Insurance Company’s address?
The headquarters is 5630 University Parkway, Winston-Salem, NC 27105. The mailing address for claims is P.O. Box 3199, Winston-Salem, NC 27102-3199. New business applications go to National General, an Allstate company, P.O. Box 4040, Carol Stream, IL 60197-4040.
What is the Integon National Insurance website?
The main website is nationalgeneral.com. Integon does not maintain a separate consumer-facing website because it operates as an underwriter under the National General brand. The claims portal is at claims.nationalgeneral.com.
How do I log in to my Integon account?
Go to nationalgeneral.com and click “Customer Login” in the top right. You will need your policy number (from your declarations page) and registered email. If you cannot log in, click the password reset link or call 1-888-293-5108.
What is Integon National Insurance Company’s NAIC number?
Integon National Insurance Company’s NAIC number is 29742. This is the National Association of Insurance Commissioners identifier used to track the company across all 50 states.
Does Integon National Insurance offer SR-22 filings?
Yes. Integon files SR-22 forms in most states and FR-44 forms in Florida and Virginia. SR-22 filing is one of Integon’s specialty services for high-risk drivers needing financial responsibility certificates after DUI convictions or license suspensions.
How do I cancel my Integon insurance policy?
To cancel, email service@ngic.com or fax 1-877-849-9022 with your written cancellation request. Include your policy number, signature, and effective cancellation date. You can also call 1-888-293-5108 for auto policies. Get cancellation confirmation in writing. Watch your bank statements for any final autopay withdrawals after the cancellation date.
What should I do if I have a complaint about Integon?
Step 1: Call customer service at 1-888-293-5108 and ask for a supervisor. Step 2: File a complaint with the BBB at bbb.org. Step 3: File a complaint with your state insurance department (every state has one). Step 4: For unauthorized charges, file a dispute with your bank. Step 5: For unresolved disputes over $5,000, consult a local insurance attorney. Many take cases on contingency.
What is Integon National Insurance Company’s email address?
The main customer service email is service@ngic.com (this handles endorsements and cancellations). For other inquiries, log in at nationalgeneral.com and use the secure messaging system, which is more reliable than email.
What is Integon National Insurance Company’s BBB rating?
Under the National General brand, the BBB rating is A+. However, the underlying complaint volume is significant. Always check the current BBB profile at bbb.org for the most recent complaint data and customer reviews.
About the Author
MD Shahinuzzaman Pro Financial Blogger
Hello, this is Shahinuzzaman. I am a full-time financial blogger with 16 years of experience in the banking and insurance industry. I research every company I write about by going straight to primary sources: official websites, state insurance department filings, NAIC records, BBB profiles, financial rating agencies, SEC filings, and real customer reviews. For this Integon National Insurance review, I cross-checked data from 12 sources including Allstate’s own SEC filings, the New York Department of Financial Services, the North Carolina Department of Insurance, and the NAIC database. I do not accept payment from the companies I review.
If you spot an outdated detail or have a correction, please contact me. I update this page when readers send me better information.
Last fact-check: April 28, 2026
Connect with me: LinkedIn: linkedin.com/in/shahin-zaman-671053291/ X (Twitter): x.com/shahinuzzaman01
Sources
- National General Insurance official website — nationalgeneral.com
- National General Claims Center — claims.nationalgeneral.com
- New York Department of Financial Services Company Directory (NAIC 29742)
- North Carolina Department of Insurance — National General Insurance Group 2022 Examination Report
- Allstate Corporation 4Q 2022 Management Discussion and Analysis (SEC filing)
- Wikipedia — National General Insurance corporate history (verified against primary sources)
- AM Best Rating Database
- National Association of Insurance Commissioners (NAIC) Database
- Better Business Bureau Profile — National General Insurance
- Allstate Corporation 2021 Annual Report (acquisition details)
- Mississippi Insurance Department — Direct General Insurance Company examination report (corporate history references)
- Bloomberg/Business Wire — Allstate-National General acquisition announcement (November 2020)
